"Exclusive Hold".... sounds esoteric doesn't it? OK, so what is it?
Exclusive Hold is just a way to put a call on hold so that it can only be retrieved from the phone where you used the Exclusive Hold feature.
How do you use it?
Press Feature then Hold
If you want to put a call on Exclusive Hold, press the feature key and then the Hold key. The screen will then display "Exclusive Hold".
Why would I want to use this feature?
In very busy environments, people can get mixed up about which call is holding on which line. Using Exclusive Hold ensures that no one else can accidentally pickup your holding caller.
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