CallPilot on Local Area Network

Did you know the Nortel Networks CallPilot voicemail is designed to be integrated with your Local Area Network?

While it's not a requirement for proper operation, there are two benefits to having the CallPilot on your network.

1. Management:  You can perform almost all the necessary administrative tasks for the CallPilot via the Norstar Telephone set (feature 983, 985, 982, etc).  But, having a graphical user interface can make some tasks feel more intuitive.  Also, there is reporting available inside the CallPilot which is only available via the computer connection.

2. The Norstar Call Pilot has a few applications for users' desktop which are designed to work with the users' voicemail box (but only if the CallPilot is on the network).

If you're interested in getting your CallPilot on your local network, check out my how-to video:

setting time or date on Nortel PBX

I am writing these steps as they pertain to a Nortel CS1000 PBX, but these same step will most likely work on any of the Nortel PBX family (Option 11, Option 22, Option 81, SL-1).

You'll need to be at the console (or remote connected to the console). The console is that black & green screen where the programming for the PBX is done. It usually resides in the same room with the PBX cabinets. But, some people can access it remotely either by modem or over the Network using something like Hyper terminal or Procomm.

Login to the console with

LOGI
> USERID? admin (or whatever login name you use here)
>PASS? (enter your password)

now, type LD 02
you'll see just a period at the prompt like so
and, we'll type TTAD to see the current time
.TTAD
. WED 24 JUN 2009 17 10 34
.

Now, we'll type STAD to change the time and then enter the date and time like this
DD MM YYYY HH MM SS (Date, Month, Year, Hours, Mins, Seconds)
.STAD 24 06 2009 17 11 00
.

if you get an error it means either your format is wrong OR your login doesn't have enough rights to change the time. Ask or check around to see if there is another login and try that one.

To exit this mode, type **** (enter)
This exits the LD 02 program. Now, to log out completely, type LOGO (enter)

you are done :-)

Here's the video on this one:



OK

Entering Configuration Programing mode

A little experiment here. I'm going to show you with a Video how to enter the Norstar programming mode at the CONFIG level.

*** CAUTION: unlike the ADMIN programming which is fairly benign that I showed you in an earlier blog, the CONFIGURATION programing mode has the potential to de-stabilize your system if you are in there making changes without the proper knowledge or guidance.

Here's the video: