Clean Phone Closet = Better Service!

Ask any technician who works on networks, computers, phone systems, etc. -  ”Does a clean equipment environment really help me get better service?”

I can’t think of an instance when the answer would be “no, cleanliness makes no difference”.  Keeping a clean equipment room will ALWAYS have a positive effect on the efficiency of the service you receive from your equipment as well as the server tech, PBX repair man, or network specialist who works on them.

Why?  (I answer from experience here) Because, these spaces (server rooms, pbx closets, network closets) often get neglected.  It’s easy for them to get dusty and cluttered with miscellaneous storage items.  Here’s some examples:  PBX closets often contain brooms, mop buckets, Christmas decorations, bankers boxes and all sorts of other junk that no one really knows where to put.  Server rooms, because they are often restricted and locked, don’t get vacuumed or dusted much – if ever.

These conditions cause two things:

1. An excess amount of heat to build-up and pre-maturely send electronics to an early death.

2.  The cluttered, disorganized and dusty environment causes the service professional to assume you must not care that much about your technology infrastructure so why should she?

Think about this the next time you aret about to store that life-sized cardboard image of Santa Clause in the PBX closet.  Or, ask the Network Admin if he would like to schedule a time when the cleaning crew could get into the server room for  a good dusting and vacuuming.